So, starting as a catalogue-based business, that’s exactly what we did – making our brand of exclusive chocolates available to UK consumers for the first time. An award-winning website soon followed and in 2004 the first of many Hotel Chocolat stores appeared on the high street.  

And by forging close ties with like-minded partner chocolatiers across Europe, our Tasting Club has attracted well over 100,000 regular members, who enjoy a brand new selection of exciting, artisan chocolates every month. 

Hotel Chocolat continues to be a British-owned phenomenon brazenly committed to real, authentic chocolate. And we’re as passionately devoted to re-establishing the reputation of British chocolate as ever.

Authentic, wholesome ingredients are key to our success. A position that is strengthened by our historic West Indian cocoa plantation, Rabot Estate, where we grow our own fine flavour cocoa. This exciting step allows us to make a unique and exciting connection between you the consumer and the cocoa plantation. To find out more about the Rabot Estate watch our cocoa plantation video here. 

Becoming an origin chocolatier is a large investment and full of risk – no wonder no other UK chocolate maker has made the same commitment to real chocolate. But that commitment has been repaid not only by the loyalty of customers… we were recently awarded Emerging Retailer of the Year by the influential Retail Week and in 2007 were officially confirmed as a Cool Brand.